يسعى هذا البرنامج التدريبي لتزويد المشاركين بفهم شامل لمفهوم إدارة الجودة وأهميتها في البيئة التنافسية الحالية و سيقدم البرنامج للمشاركين المعرفة والأدوات اللازمة لتطوير وتنفيذ استراتيجيات إدارة الجودة في منظماتهم. سيتعلم المشاركون كيفية تحسين العمليات والخدمات من خلال تطبيق مفاهيم إدارة الجودة
Her career in those industries has taken her to experience countries like USA, Europe, UK and the Asia Pacific.
Dr Zainol has been a training facilitator and management consultant to various organizations and business establishments in Malaysia and the region since 1990.
Years of experience in project management as commissioning engineer, commissioning manager and commissioning coordinator
organizations, government agencies, local & multinationals companies in Malaysia. Conducting various ESQ leadership and character
Collective bargaining; payment systems; minimum wages; impact of legislative change; trade union recognition; employment contracts; arbitration
Mohd Jailani bin Mohd Nor graduated with honours degree in Mechanical Engineering from the Oklahoma State University, USA in 1984.